IACP Trust Building Campaign

IACP Trust Building Campaign

The IACP Trust Building Campaign seeks to enhance trust between police agencies and the communities they serve by ensuring positive community-police partnerships that promote safe, effective interactions; create strategies to prevent and reduce crime; and improve the well-being and quality of life for all.


To join the campaign, police agencies must pledge to implement the outlined key policies and promising practices. These policies and practices represent six key focus areas that are essential to enhancing trust and collaboration between communities and police.

  • Bias-Free Policing
  • Use of Force
  • Leadership and Culture
  • Recruitment, Hiring, and Retention
  • Victim Services
  • Community Relations

Agencies and organizations demonstrating a serious commitment to implementing the key action items in all six areas will become publicly recognized members of the Trust Building Campaign.

Trust Building Campaign logo


How Does My Department Join?

Key Focus Areas and IACP Resources Available to Assist Agencies

Bias-Free Policing

Establish a policy on bias-free policing.

Increase transparency and accountability of police use of force. Publish use of force and complaint process policies.

Provide officers with training and coaching on cultural responsivity. 

Train officers on the unique makeup and needs of their communities based on country of origin, religious and cultural practices, etc. which may conflict with local laws. 

Use of Force

Adopt the elements of the National Consensus Policy on Use of Force in the agency’s policies and procedures. Publish the agency’s use of force policy publicly.

Provide regular training on the agency’s use of force policy. Training should include scenario-based exercises that incorporate de-escalation techniques. 

Document all use of force beyond handcuffing in agency records. Review these records on an annual basis to identify trends that need to be addressed in policy and training.

Participate in the National Use of Force database.

Leadership and Culture

Establish an agency policy or statement that recognizes the sanctity of life and the importance of preserving human life during all encounters. Each officer adopting the IACP Oath of Honor will meet this requirement.

Participate in an accreditation, certification, or credentialing process that includes an independent organization that reviews an agency’s policies and procedures.

Ensure training and policy reflect a culture of equity, diversity, inclusion, and accountability, and promote procedural justice for community members and employees alike.

Establish an employee wellness program that includes both physical and mental health.

Conduct a culture assessment of the organization, with steps taken to address areas of concern.

Provide body armor to officers, and require the wearing of soft body armor while on uniformed patrol.

Recruitment, Hiring, and Retention

Embrace the guardian officer rather than the warrior mindset in recruiting and training. 

Establish minimum educational standards or equivalency requirements that can be met by prior life experience. Provide officers with the opportunity for advanced education and training opportunities.

Verify potential hires with the national decertification database before hiring experienced officers.

Include measures of problem-solving, trust-building, and cultural responsivity in metrics of officer performance. 

Community Relations

Educate communities on the dynamics of policing, and set reasonable expectations for their police. Establish shared expectations of the role police have in the community and how to evaluate police performance.

Establish a clear and timely complaint processes that does not require written or sworn statements to submit. Complaint processes and policies should be accessible to all.

Conduct a regular recurring survey of the community to measure the level of trust in the police. 

Establish written strategies to engage with youth in the community to develop positive relationships with police officers and how to interact safely with police.

Translated Materials

Promotional Postcard





Pledge Completion Checklist





Sample Press Language





Pledged Agencies

Congratulations to the following agencies for recently taking the pledge!

  • Albany Police Department, OR
  • Bolivar Police Department, MO
  • Ossipee Police Department, NH
  • Stow Police Department, MA
  • Portsmouth Police Department, NH
  • Yeadon Borough Police Department, PA
  • Malta Police Force, Malta
  • Windsor Police Department, VT
  • Stockbridge Police Department, GA
  • Lago Vista Police Department, TX

Congratulations to the following agencies for recently completing the pledge!

  • Wilmington Police Department, DE
  • Park City Police Department, UT
  • Cocoa Police Department, FL
  • Buffalo Grove Police Department, IL
  • Danville Police Department, VA
  • Southgate Police Department, MI
  • Overland Park Police Department, KS
  • Thomasville Police Department, GA
  • Franklin Police Department, MA
  • Moore Police Department, OK
  • Tewksbury Police Department, MA
  • Hendersonville Police Department, NC
  • West Valley City Police Department, UT

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