Webinars

All LEV webinar recordings are available free of charge and can be accessed here on IACPlearn. An IACP account is required to register and view the recordings. For assistance creating an IACP account and accessing the webinars, please see our IACPlearn — Getting Started Guide. 

Core LEV topics in the webinar series includes:

• Key Considerations
• Victims’ Rights – Part 1
• Advocacy Parameters
• Documentation Standards
• Role Clarification & Professional Wellness
• Building Effective Partnerships
• Agency Incorporation of Victim Services
• Effective Supervision of Victim Services Personnel
• Strategic Planning
• Victims’ Rights – Part 2

Supplemental topics in the webinar series include:

• Ethics in Victim Services
• Crisis Response Planning 
• The U & T Visa: A Tool to Support Victims, Communities, and Increase Participation in the Criminal Justice System
• Improving Victim Services Provision: Challenges and Considerations for Seeking Victim Feedback
• Victim Services & Public Information Officer (PIO) Collaboration 

Publications

Quick Reference Series:

This series includes short publications that provide high-level information on law enforcement-based victim services. 

• Getting Started - includes a 5-step process to develop law enforcement-based victim services
• Victim Services Role - includes an overview of the role of law enforcement-based victim services (e.g., what it is and what it is not) and common areas of role confusion
• Victim Services Documentation - includes an overview of victim services' documentation standards, including access, location, and content
• LEV Overview - includes an overview of the LEV Program

Topic-Specific Resources: 

This series serves as the main LEV publications and provides an in-depth discussion of the main law enforcement-based victim services topics. 

• Establishing or Enhancing Law Enforcement-Based Victim Services — What are the Key Considerations? and Key Considerations Checklist — provides an overview of foundational topics for law enforcement-based victim services.
• Victims' Rights Jurisdiction Profiles - developed by the National Crime Victim Law Institute (NCVLI) and provides state-specific information on the intersections of victims' rights and communication with victim services personnel.
• Establishing or Enhancing Law Enforcement-Based Victim Services — Advocacy Parameters and Documentation — provides information on the structure of law enforcement-based victim services, personnel supervision, service delivery, and documentation.
• Establishing or Enhancing Law Enforcement-Based Victim Services — Effective Partnerships — provides information on the benefits of partnerships and encourages agencies to consider both internal and external partners to strengthen community response to victims.
• Establishing or Enhancing Law Enforcement-Based Victim Services — Using Technology to Communicate with Victims — discusses considerations when using virtual technology to communicate with victims. 

Template Package Series:

This series provides practical templates on a wide range of topics related to victim services. These templates are meant to be adapted for your jurisdiction to serve as a strong foundation for your victim services program. 

• Template Package I: Getting Started - includes job descriptions, interview questions, code of ethics, and foundational policies and protocols.
• Template Package II: Next Steps - includes case response protocol templates, scenarios, and documentation samples.
• Template Package III: Student Interns & Volunteers - includes templates focused on recruiting, screening and selection, training, supervision, and other agency considerations for student interns and volunteers.
  • Student Intern & Volunteer Recruiting Pamphlet
• Template Package IV: Pamphlets - includes sample crime-specific and topic-specific informational pamphlets for agencies to customize and disseminate to victims of crime.
• Template Package V: Training - includes customizable presentations and activity workbooks agencies can use for victim services personnel training.