Webinars

All LEV webinar recordings are available free of charge and can be accessed here on IACPlearn. An IACP account is required to register and view the recordings. For assistance creating an IACP account and accessing the webinars, please see our IACPlearn — Getting Started Guide. 

Core LEV topics in the webinar series includes:

• Key Considerations
• Victims’ Rights – Part 1
• Advocacy Parameters
• Documentation Standards
• Role Clarification & Professional Wellness
• Building Effective Partnerships
• Agency Incorporation of Victim Services
• Effective Supervision of Victim Services Personnel
• Strategic Planning
• Victims’ Rights – Part 2

Supplemental topics in the webinar series include:

• Ethics in Victim Services
• Crisis Response Planning 
• The U & T Visa: A Tool to Support Victims, Communities, and Increase Participation in the Criminal Justice System
• Improving Victim Services Provision: Challenges and Considerations for Seeking Victim Feedback
• Victim Services & Public Information Officer (PIO) Collaboration
• Victim Services Response with Officer-Involved Incidents
• Victim Services & Mental Health Co-Response
• Victims of Crime Act (VOCA) Funding
• Trauma-Informed Property Return
• Serving Victims with Disabilities 

Publications

Quick Reference Series:

This series includes short publications that provide high-level information on law enforcement-based victim services. 

• Getting Started — includes a 5-step process to develop law enforcement-based victim services
• Victim Services Role — includes an overview of the role of law enforcement-based victim services (e.g., what it is and what it is not) and common areas of role confusion
• Victim Services Documentation — includes an overview of victim services' documentation standards, including access, location, and content
• LEV Overview — includes an overview of the LEV Program
• Victim Services Supervision — includes elements of supervising victim services personnel
• Models of Service Provision — includes an overview of the models of victim services provision, including law enforcement-based, community-based, and hybrid community-based 
• Victim Services Benefits — includes benefits that law enforcement-based victim services can provide to victims, law enforcement agencies, and their communities 
• Partnerships — includes guidance for identifying and developing partnerships 

Topic-Specific Resources: 

This series serves as the main LEV publications and provides an in-depth discussion of the main law enforcement-based victim services topics. 

• Key Considerations — provides an overview of foundational topics for law enforcement-based victim services and a checklist to guide program development.
• Victims' Rights Jurisdiction Profiles - developed by the National Crime Victim Law Institute (NCVLI) and provides state-specific information on the intersections of victims' rights and communication with victim services personnel.
• Advocacy Parameters — discusses the structure of law enforcement-based victim services, personnel supervision, and service delivery.
• Documentation Standards — discusses victim services documentation location, content, and legal interactions.
• Effective Partnerships — provides information on the benefits of partnerships and encourages agencies to consider both internal and external partners to strengthen community response to victims.
• Using Technology to Communicate with Victims — discusses considerations when using virtual technology to communicate with victims. 
• Agency Incorporation — discusses integrating victim services within the agency including models of services provision, strategic planning, budget considerations, crisis response, and workplace culture change. 

Template Package Series:

This series provides practical templates on a wide range of topics related to victim services. These templates are meant to be adapted for your jurisdiction to serve as a strong foundation for your victim services program. 

• Template Package I: Getting Started — includes job descriptions, interview questions, code of ethics, and foundational policies and protocols.
• Template Package II: Next Steps — includes case response protocol templates.
• Template Package III: Student Interns & Volunteers — includes templates focused on recruiting, screening and selection, training, supervision, and other agency considerations for student interns and volunteers.
• Template Package IV: Pamphlets — includes sample crime-specific and topic-specific informational pamphlets for agencies to customize and disseminate to victims of crime.
• Template Package V: Training — includes customizable presentations and activity workbooks agencies can use for victim services personnel training.
• Template Package VI: Program Evaluation — includes a high-level overview of how to integrate program evaluation into victim services programs, sample surveys, and survey development tips. 

Videos

Law Enforcement-Based Victim Services: An Overview – provides a high-level overview of key elements of law enforcement-based victim services.

Law Enforcement-Based Victim Services: Key Considerations – discusses what agencies should consider when developing, sustaining, and growing law enforcement-based victim services.

Law Enforcement-Based Victim Services: Agency Incorporation – guides agencies in effectively incorporating victim services into the law enforcement agency’s overall response to crime victims.