Victim response training should be institutionalized at all agencies so personnel have a foundational knowledge of victim-centered, trauma-informed practices. Trained personnel working with victims should be able to:

• Demonstrate concern and empathy for victims
• Properly identify basic victim needs
• Apply the agency's victim response policy to their role and duties
• Understand basic victim rights
• Identify resources for victims and make appropiate referrals

Agencies can adapt these training templates to ensure that these objectives are met and to support overall ELERV Strategy implementation. Templates include:

• Crisis Intervention (PowerPoint)
• Critical Needs of Victims (PowerPoint)
• Effective Communication & Documentation (PowerPoint)
• Effective Victim Response (PowerPoint) 
• Victim-Centered Response: Patrol, Investigation, and Post-Investigation (Multidisciplinary Co-training) (PowerPoint)
  • Victim-Centered Response: Patrol Response Worksheet (Word)
  • Victim-Centered Response: Investigation Response Workshet (Word)
  • Victim-Centered Response: Post-Investigation Response Worksheet (Word)

These templates are intended to provide sample language and content. These templates should be customized to fit agency needs and should be carefully reviewed to ensure information is consistent with requirements within the agency and local jurisdiction.