Law enforcement agencies that seek to enhance their reputation as progressive and innovative will step forward to test and troubleshoot the technology while formulating training and policy. The identification of the 9-1-1 Gap and the potential solution to fill it is a call to action for those in leadership positions to start the conversation and to drive change

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Law enforcement leaders have an obligation to provide the officers of their jurisdiction with definitive guidelines and policies whenever possible. To ignore this issue and cast variable judgment is impractical and unfair to the practitioners and enforcers of the law.

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Enhance police use-of-force investigations with strategies to improve decision-making and reduce liability.

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In recent years, policy makers have dedicated a lot of attention to cybersecurity, artificial intelligence, and privacy, especially in relation to video surveillance and public safety. While these are very important topics, some attention should also be dedicated to the more fundamental issues that often go unnoticed and relate to the proper understanding of image and video evidence, both during investigations and in court. The intention of this article is to raise awareness about the video evidence’s challenges as “you don’t know what you don’t know”: the very first step in addressing a problem is realizing that you have one.

As chiefs, supervisors, and law enforcement leaders, our duty is not only to those we swore to protect and to our communities; we also have the enormous responsibility to safeguard our personnel.