Service Via Video: Reducing Response Times, Lowering Costs, and Improving Public Trust
This brief discusses how virtual response serves as an innovative avenue for police to efficiently respond to nonemergency calls, reduce costs, and improve community-police relations.
Adapted from Gates, S., et al. (2024). Responding to nonemergency calls for service via video: A randomized controlled trial. Criminology & Public Policy, 24(3), 309-331. https://doi.org/10.1111/1745-9133.12690.
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