Since beginning his policing career in 2009, Director of Emergency Management James (Jim) Hackett has been distinguished by his versatility in navigating complex challenges, fostering innovation, and enhancing public safety.  

Throughout his tenure with the Crawford County Sheriff’s Office, Dir. Hackett has led efforts to tackle some of the biggest problems vexing his community. During the COVID-19 pandemic, Dir. Hackett was appointed incident commander, a position responsible for coordinating response efforts across various departments. In 2023, when Crawford County experienced a devastating flood and train derailment, Dir. Hackett again led the police response. He also oversees a joint traffic safety task force and has proactively contributed to the advancement of the sheriff’s office’s technologies, such as upgraded AEDs, a new computer system for officers and dispatch, a cutting-edge CAD system, virtual reality training, and modernized squad cars.  

Recognizing the challenges of recruitment and retention in law enforcement, Dir. Hackett established a partnership with Southwest Technical College, creating an innovative mentorship program for cadets. This initiative has been successful in accelerating the integration of new officers into the force. 

Dir. Hacket also spearheaded efforts to establish an Honor Guard, a Drone Team, and a Peer Support Team at his agency, and he is one of just 10 Wisconsin officers to serve as a peer support instructor with the Wisconsin Department of Justice. 

Outside of his policing duties, Dir. Hackett serves on various community and nonprofit boards and committees and actively participates in outreach activities such as bike safety programs, career days, Cops and Bobbers, and Cops on a Rooftop, among others.

“Being able to contribute to the safety and well-being of my hometown, where my roots run deep, gives me a sense of purpose.”