One Mind Campaign

Improving Police Response to Persons Affected by Mental Illness


One Mind Logo


The One Mind Campaign seeks to ensure successful interactions between police officers and persons affected by mental illness. To join the campaign, law enforcement agencies must commit to implementing four promising practices over a 12-36 month time frame.

Four Strategies:

  • Establish a clearly defined and sustainable partnership with one or more community mental health organization(s)
  • Develop and implement a model policy addressing police response to persons affected by mental illness
  • Train and certify 100 percent of your agency’s sworn officers (and selected non-sworn staff, such as dispatchers) in Mental Health First Aid for Public Safety
  • Provide Crisis Intervention Team training to a minimum of 20 percent of your agency’s sworn officers (and selected non-sworn staff, such as dispatchers)


Join your colleagues in enhancing your community by reducing injuries, saving lives, and strengthening community-police relations.


Take the Pledge Today

Symposium Report

Summary Guide

How to Complete all Four Strategies:

The IACP recognizes that implementation strategies will vary across agencies. Local discretion should be utilized regarding any associated funding and/or training costs.

  • Partnering: The Police-Mental Health Collaboration (PMHC) Toolkit produced by Bureau of Justice Assistance provides essential resources for law enforcement agencies to partner with mental health providers. Forging a lasting partnership serves to benefit both the agency and community by facilitating more effective response to calls for service, improving outcomes for people affected by mental illness, and advancing public safety. Through an interactive website, the toolkit provides the resources for law enforcement and mental health professionals to begin and maintain a mental health focused program. BJA PMHC Toolkit
  • Policy: In 2014, IACP issued a revised Model Policy on Responding to Persons Affected by Mental Illness or in Crisis. This Model Policy highlights the unique challenges when responding to persons affected by mental illness, and provides guidance, techniques, and resources so that police officers can effectively respond to persons affected by mental illness. The supplemental Concepts and Issues Paper was designed to guide police executives “in their efforts to tailor the model policy to the requirements and circumstances of their community and their law enforcement agency.” IACP Model Policy and Concept Paper
  • Mental Health First Aid Training: Mental Health First Aid (MHFA) for Public Safety is an eight-hour course focused on mental illnesses and addictions as well as providing law enforcement with effective response options in order to de-escalate incidents without compromising safety.  Find a MHFA course
  • Crisis Intervention Team International: The Crisis Intervention Team (CIT) program is a collaborative initiative between law enforcement officers and mental health experts who jointly provide crisis intervention for persons affected by mental illness, and who focus on diversion and treatment over arrest and incarceration. Find a CIT course


Contact: For more information contact

The views expressed herein are solely and exclusively those of the IACP and the advisory group. They do not necessarily represent the views of the agencies or employers for which the members of the advisory group work.

While the One Mind Campaign names and discusses several providers of various types of services, the IACP does not endorse any particular vendor or supplier in preference to any others. Before engaging any particular vendor or provider, therefore, each agency should carefully research it, consider alternatives, and make its own independent decision as to whether to engage (or not engage) any particular vendor or supplier.

While the IACP believes that implementation of the suggestions, recommendations and programs discussed in this report will lead to better outcomes in police interactions with persons affected by mental illness, no course of action can insure or guarantee any specific outcome. It is therefore the individual decision of each agency whether to implement any or all of the suggestions and recommendations made in this report – which are purely advisory and non-binding – and if so, how to implement them. It is not the purpose or intent of this report to state, suggest or imply that failure to adopt or implement any of its suggestions or recommendations constitutes negligence on the part of any agency.