Notifying the Public

Targeted Violence/Active Threat

Notifying the Public

Active threat situations can quickly elicit fear, shock, panic, and confusion. As an event unfolds, law enforcement executives must ensure accurate and timely information is dispersed to the public to help quell fear, increase cooperation, and aid in response and recovery efforts. Such emergency communication may include alerts notifying others of the incident, directives for how the public should behave (shelter in place), or status updates. Depending on the content, intended audience, and urgency of the message, the method by which the information is distributed may also differ. Public safety personnel should remain cognizant of how different factors may influence communication, developing plans to ensure the most effective practices are utilized.





Integrated Public Alert and Warning System


This document was created by the Federal Emergency Management Agency’s Integrated Public Alert and Warning System Program Management Office to assist state, local, territorial, and tribal public safety officials in the creation of public alert and warning plans. This template can be used in part or in its entirety to support public safety efforts.

Communicating in an Emergency


This lesson presents strategies for communicating effectively in emergency situations.

Implementing an Effective Emergency Communications System in West Boylston, Massachusetts

National Fire Academy, Richard J Pauley Jr., West Boylston, MA, Fire Department

The purpose of this research was to identify the issues involved with communicating emergency information to the residents of West Boylston, MA

Communications in Public Health Emergency Preparedness: A Systematic Review of the Literature

Biosecurity and Bioterrorism (journal), Elena Savoia, Leesa Lin, and Kasisomayajula Viswanath,

This systematic literature review describes current research in the area of communication to the public in public health emergency preparedness, focusing on the association between sociodemographic and behavioral factors and communication as well as preparedness outcomes.

Calm Before Chaos: 5 Tips for 911 Telecommunicators During an Act of Mass Violence


Police1, Dave Mulholland

This article highlights the critical role telecommunicators play in determining the nature and extent of a threat and supplying in-field responders with information.

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