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Building Trust Between the Police and the Citizens They Serve: An Internal Affairs Promising Practices Guide for Local Law Enforcement

Tuesday, November 10, 2009

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This guide is for law enforcement executives who strive to do the following:

Building Trust Between the Police and the Citizens They Serve

Prevent misconduct within their departments
Properly address misconduct, should it occur
Build and maintain community trust and confidence
Create and maintain an ethical work environment
Develop and sustain trust between their organizations and the communities that they serve.

While many existing publications address the Internal Affairs process, law enforcement integrity, and police/community relations, a hands-on guide to building community trust and ethical policing has not been available. The Office of Community Oriented Policing Services (the COPS Office), U.S. Department of Justice and the International Association of Chiefs of Police (IACP) partnered to create Building Trust Between the Police and the Citizens They Serve: An Internal Affairs Promising Practices Guide for Local Law Enforcement. This guide standardizes the practices and procedures for how law enforcement executives address ethical or misconduct problems within their departments. Several tools and resources, including a glossary of relevant terms, are included to help make the information as accessible as possible. The guide is the result of a thorough and detailed assessment of strategies that will best serve law enforcement in its quest for ethical and honest policing.

Whether you are the chief of an agency of 2, 200, or 2,000, this guide should act as an outline of how to organize and operate the Internal Affairs function in your department and build and maintain community trust.