CAD/RMS

Computer-Aided Dispatch (CAD) and automated Records Management Systems (RMS) are powerful tools that support the day-to-day operations of law enforcement agencies, enhance public safety, and support efficient use of resources and effective tactical deployment. Moreover, CAD and RMS systems are also critical tools that law enforcement agencies use to support crime analysis, community policing, and information sharing programs. 

IACP, in partnership with the National Sheriffs’ Association (NSA), Police Executive Research Forum (PERF), and the National Organization of Black Law Enforcement Executives (NOBLE) provided support for the Law Enforcement Information Technology Standards Council (LEITSC) with funding from the Bureau of Justice Assistance (BJA), Office of Justice Programs (OJP), U.S. Department of Justice (DOJ). LEITSC functioned for several years (the project concluded in 2009) to build critical resources for law enforcement agencies throughout the nation.

The resources referenced on this page provide standard functional specifications for contemporary CAD and RMS technologies, which can greatly benefit law enforcement agencies in planning for effective development and implementation. These reports assist agencies in identifying and specifying fundamental CAD and RMS system functions, and effective strategies to successfully acquire and implemente systems to meet critical business needs.

In addition to functional specifications for CAD and RMS systems, the LEITSC program also supported development of A Project Manager’s Guide to RMS/CAD Systems Software Acquisition. Hyperlinks to these documents are provided below, as well as NIEM IEPDs for information exchange. 

CAD Functional Specifications for Law Enforcement
RMS Functional Specifications for Law Enforcement

The Law Enforcement Information Technology Standards Council (LEITSC) program, (previously funded by the Bureau of Justice Assistance), built and validated validation universal functional requirements for law enforcement records management systems (RMS). The specifications are designed to inform law enforcement about the basic functional requirements that all RMS should have in order to achieve interoperability. The RMS Standard Functional Specifications, Version II is available for download (PDF).

A Project Manager's Guide to RMS/CAD Systems Software Acquisition

Managing technology—from initial planning and acquisition or development, thru successful implementation, and on-going maintenance and support—requires a unique set of skills and resources. Making the transition from practitioner to project manager is not an easy task. A Project Manager's Guide to RMS/CAD Systems Software Acquistion provides a practical, high level overview for planning and managing projects effectively, saving valuable time and resources for agencies implementing a CAD system or RMS, while making the project more successful. It is primarily designed to benefit small and medium-sized law enforcement agencies.

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NIEM (2.0)-Conformant IEPDs for CAD & RMS Systems

The Law Enforcement Information Standards Council (LEITSC) published ten Information Exchange Package Documents (IEPDs) for CAD and RMS systems using the National Information Exchange Model (NIEM) version 2.0 (2007).

Each of the IEPD zip files contain the XML schema and supporting documentation.

Available Resource Response (zip file)

Supports a particular agency CAD response to a previously received "Resource Availability Query" exchange where they will provide information about whether the requested resource is available for deployment.

CAD to RMS Transfer (zip file)

Supports CAD-to-RMS population of CAD events where CAD and RMS are disparate systems or agencies.

Detailed CFS Information (zip file)

Supports CAD-to-CAD Call for Service (CFS) when the originating agency wishes to transfer ownership of the incident/CFS form their agency and CAD to another agency and CAD. This IEP is summary information ~ a separate detailed CFS Transfer IEPD also exists.

Request for Resource (zip file)

Supports automation of CAD-to-CAD exchange related to the request for a specific resource. This is thought to be an exchange after either the "Unit Update Status" or "Respond to Query of Resource Availability" exchanges have identified the existence of a matching resource, after a resource request query was sent and or broadcast.

Request Unit Status Update (zip file)

Supports requesting or subscribing to the "Unit Status Update" exchange where unit location and status information is regularly transmitted to an authorized agency.

Resource Availability Query (zip file)

Supports CAD-to-CAD exchanges where a targeted or broadcast request can be made to other agencies inquiring about the availability of a particular resource type (i.e. a K-9 unit).

RMS Query (zip file)

Supports sending an RMS query based on; person, location, object, or offense. This query is designed to support broadcasting a request for information across multiple record management systems where a summary response will notify the requesting system or user when a record or further details have been identified.

RMS Summary Response (zip file)

Supports response to an RMS Query which requests information based on; person, location, object, or offense. This response is designed to provide high-level information about the existence of more information while the actual detailed response would be supported based on the IEP/IEPD built to support that particular type of information (such as a Warrant, Protection Order, etc..)

Summary CFS Information (zip file)

Supports CAD-to-CAD Call for Service (CFS) when the originating agency wishes to transfer ownership of the incident/CFS form their agency and CAD to another agency and CAD. This IEP is summary information ~ a separate detailed CFS Transfer IEPD also exists.

Unit Status Update (zip file)

Supports regular unit status and location updating between CAD and or RMS systems where agencies have agreement to share such information.

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